Question 1

What is narrowcasting?

Accepted Answer

Narrowcasting is the targeted broadcasting of content on digital screens at specific locations — like stores, waiting rooms or offices. Unlike broadcasting, you reach a defined audience with relevant messages.

Question 2

What is QUIX?

Accepted Answer

QUIX is a Dutch SaaS platform for narrowcasting and digital signage. With QUIX you manage content, devices and locations centrally from a single dashboard.

Question 3

Where is QUIX available?

Accepted Answer

QUIX is available worldwide via the cloud, with support and billing in the Netherlands. Hosting is inside the European Union.

Question 4

Who is QUIX for?

Accepted Answer

QUIX is built for organizations managing multiple screens — from a local restaurant to enterprise organizations and municipalities with hundreds of displays.

Question 5

What languages does QUIX support?

Accepted Answer

The platform is available in English and Dutch. Our support is fully bilingual.

Question 6

What devices does QUIX run on?

Accepted Answer

QUIX provides native players for Windows and Android. Use your existing hardware or off-the-shelf media players.

Question 7

Does QUIX work offline?

Accepted Answer

Yes. Our players cache content locally and keep running during temporary internet outages. Once back online, they sync automatically.

Question 8

Can I show content at specific times?

Accepted Answer

Absolutely. With scheduling you assign content to time slots, days or seasons — perfect for lunch deals, day/evening content or campaigns.

Question 9

Can I manage multiple locations?

Accepted Answer

Yes. With location groups you organize hundreds of screens across branches and publish to the right group in one go.

Question 10

Which content types does QUIX support?

Accepted Answer

Images, video, HTML templates, RSS feeds, livestreams and widgets like news, weather and KPI dashboards.

Question 11

Can I import existing templates?

Accepted Answer

Yes — upload your own HTML/CSS templates or start from sector presets for retail, healthcare and office.

Question 12

What does QUIX cost?

Accepted Answer

QUIX starts at €49/month for the Starter plan with up to 5 screens. The Pro plan is €149/month with unlimited screens. Enterprise pricing is on request.

Question 13

Is there a free trial?

Accepted Answer

Yes — try QUIX free for 14 days, including all Pro features. No credit card required.

Question 14

What is the cancellation period?

Accepted Answer

Cancel monthly on Starter and Pro. Annual billing gets you two months free.

Question 15

Are there hidden fees?

Accepted Answer

No. The price includes all features in your plan, updates and standard support. The QUIX players are free to download.

Question 16

Can I upgrade or downgrade mid-cycle?

Accepted Answer

Yes, at any time. Upgrades are prorated.

Question 17

How does QUIX compare to Yodeck?

Accepted Answer

Both platforms offer narrowcasting, but QUIX is a Dutch vendor with EU hosting, bilingual support and native Windows + Android players. Yodeck focuses primarily on Raspberry Pi.

Question 18

How does QUIX compare to ScreenCloud?

Accepted Answer

ScreenCloud is an international platform focused on enterprise. QUIX offers comparable functionality with a better price-quality ratio, local support and clear GDPR compliance.

Question 19

Why pick a Dutch vendor?

Accepted Answer

European organizations — especially government and healthcare — often require EU hosting, local-language documentation and a vendor in their own time zone. QUIX meets all of those.

Question 20

Can I migrate from another platform?

Accepted Answer

Yes. Our onboarding team helps you import content, set up location groups and roll out the players.

Question 21

Is QUIX GDPR-compliant?

Accepted Answer

Yes. QUIX is hosted inside the EU, we sign a data processing agreement, and we provide full transparency on data handling.

Question 22

Is QUIX ISO 27001 certified?

Accepted Answer

QUIX operates by ISO 27001 principles. Full certification is on our roadmap for 2026.

Question 23

Where is my data stored?

Accepted Answer

All content and metadata are stored in data centers inside the European Union.

Question 24

What are the system requirements?

Accepted Answer

Windows 10 or higher and Android 7+ for the players. The CMS works in any modern browser (Chrome, Edge, Safari, Firefox).

Question 25

Does QUIX have an API?

Accepted Answer

Yes — a REST API is available on the Enterprise plan for integration with BI tools, CMS or internal systems.

Question 26

How is QUIX used in retail and hospitality?

Accepted Answer

For digital menu boards, price updates and promotion scheduling — often connected to POS for real-time information.

Question 27

How is QUIX used in healthcare?

Accepted Answer

For waiting room info, wayfinding and emergency alerts. GDPR compliance and EU hosting make QUIX a safe choice for healthcare.

Question 28

How is QUIX used by government?

Accepted Answer

In town halls, council chambers and civic services for public information and queue updates. Fully GDPR-compliant.

Question 29

How is QUIX used by enterprise organizations?

Accepted Answer

For internal communications, KPI dashboards and department boards. With SSO, multi-site management and API access, QUIX fits any IT environment.

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